Your Treatment

Which Physiotherapist should I see?

At Star Physio, all of our physiotherapists have expertise in treating all areas of the body. Some of our therapists have specific skills and areas of interest. When appropriate, we take a collaborative approach and your treating therapist may recommend that you are reviewed by another member of the Star Team. Our goal is to exceed your expectations and get you back to where you want to be as quickly as possible.

How does our fee structure work?

Our physiotherapists have varying degrees of experience and additional training and this is reflected in our fee structure. Your consultation fee is charged in accordance with the physiotherapist you see and the length of the consultation.

How long will my consult be?

Our initial consultation is 40 minutes in duration (30 minutes for Directors) except for physiotherapy bikefit and requested extended consultations.

Standard consultations are 20 minutes, which is 33% longer than the industry standard. Your therapist may recommend a long (40minute) or extended (60minute or more) consultation for your next visit.

Why have longer consultations

Longer consultations may be recommended in complicated cases, or if extensive assessment, treatment and recommendations are required. These are most commonly used in chronic injuries where a tailored rehabilitation program is required. Longer consultations may also be recommended when treating multiple areas of the body, rather than asking you to come back for separate appointments on separate days. Longer consultations also allow us to perform complicated assessments and interventions such as with our physio bikefit, running assessment consultations, or athlete injury prevention screenings.

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